Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

---

The aim of this study was to analyze the relationship between emotional intelligence and organizational citizenship behaviors. The statistical population of this study was the staff members of Physical Education Organization of Khorasan-e Razavi Province (N=75). The size of population was selected as, the size of sample. For gathering data, two standard questionnaires, driven from emotional intelligence (Schuz et al, 1993) and organizational citizenship behavior (Organ and Konovsky, 1996) were used. Validity of questionnaires was achieved through considering comments of professors of sport management course and by using Cronbach’s alpha test the reliability of knowledge management and creativity questionnaires were found to be 0.78 and 0.81, respectively. The research method is descriptive and correlational which has been done through field method. Descriptive scales and Kolmogorov-Smirnov statistical tests, Pearson correlation coefficient and regression analysis were used to analyze the data. The results of correlation test indicated that there is a positive and significant relation between (r=0.263, P=0.03) emotional intelligence satisfaction and organizational citizenship behavior. Furthermore between Emotional Intelligence and factors altruism (r=0.249, P=0.041), the conscience (r=0.243, P=0.046) positive and significant relationship was observed. But between emotional intelligence and factors sportsmanship (r=0.121, P=0.327), civic virtue (r=0.063, P=0.612) and courtesy (r=0.107, P=0.384) no-significant relationship was observed. Furthermore the results of regression analysis showed that emotional intelligence is expect to qualify altruism and conscience. Therefore can take the advantage of learned behaviors in the organization, to improve the emotional intelligence of employees paid out and standard work and by improving systems of proper promotion system based on merit principles of mental and emotional efficiency in work and organizational citizenship behavior in the organization expanded.

Keywords: Emotional Intelligence, Organizational Citizenship Behavior, Staff

Full-Text [PDF 446 kb]   (4347 Downloads)    

Add your comments about this article : Your username or Email:

---