Bagheri N, Kian M, Gramipour M, Ali Azimi A, Mahdavi Nesab Y. Evaluating the E-Learning system of Kharazmi University using the HELAM Conceptual Model. Human Information Interaction 2024; 11 (3)
URL:
http://hii.khu.ac.ir/article-1-3170-en.html
Kharazmi University
Abstract: (121 Views)
Purpose: Institutions such as virtual classes, schools, and universities are essential tools for enhancing academic skills. This study aims to investigate the effectiveness of Kharazmi University's e-learning program by applying the HELAM conceptual model as a framework for evaluation.
Research method: This study employed a survey research design. The target population consisted of graduate students at Kharazmi University, from which a random sample of 536 postgraduate students was selected using stratified random sampling method. A researcher-made questionnaire, based on the HELAM model and supplemented with an "overall satisfaction" factor, was used to collect data. The questionnaire was refined and translated using specialized texts and relevant research literature. Data analysis was conducted using various statistical tests, including one-sample t test and one-way analysis of variance (ANOVA) in SPSS software, as well as confirmatory factor analysis in R software.
Findings: The findings revealed that Kharazmi University's e-learning program, as evaluated using the HELAM conceptual model, exceeded the societal average in all seven dimensions with a high degree of confidence (>99%). Notably, the support issues dimension stood out as significantly different from the others. The dimensions of content quality and service quality were found to be closely related, yet distinct from the other subscales. Finally, the dimensions of system quality, professors' attitude, overall satisfaction, and student attitude had the lowest average rankings
Conclusion: To further enhance the e-learning program, the managers and experts at Kharazmi University's Information and Communication Technology Center should focus on improving the system quality, professors' attitude, overall satisfaction, and student attitude dimensions. By doing so, they can elevate the performance of these areas to match the already strong support issues dimension, ultimately leading to a more comprehensive and effective e-learning experience.
Type of Study:
Applicable |
Subject:
Special