Human Information Interaction

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Objective: Learning through mobile phone is a type of distance learning that takes place in many situations with social interaction and content through personal electronic devices. The purpose of the present study was to investigate the factors affecting the behavioral intention of learning graduate students of Shahid Chamran University of Ahvaz through mobile phones.
Method: The current research is applied in terms of its purpose and survey in terms of its execution 
Findings: The results showed that all the structures of the theory of planned behavior and the technology acceptance model have an effect on the behavioral intention of the graduate students of Shahid Chamran University of Ahvaz to learn through mobile phones.
Conclusion:  by considering the characteristics and needs of users and their applications in the virtual education system, buy or rent powerful servers for Providing virtual education services and taking into account the use of new educational technologies in evaluating the performance of faculty professors will improve the level of using educational systems while learning through mobile phones.
 

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Background and Aim: Collaborative information behavior (CIB) is strongly affected by contextual factors and in different contexts we can see various aspects of collaborative information behavior. In this study, we investigate the triggers and barriers of collaborative information behavior in an educational-medical context in Iran.
Method: This qualitative research uses grounded theory as research method. Semi-structured interviews were conducted with twenty physicians (in Fellowship and Residency stages) in Shahid Beheshti University of Medical Science.
Results: the findings indicated that five main factors trigger collaborative information behavior, including lack of domain expertise, lack of time, information scatter, complexity of information needs and lack of immediately accessible information. The barriers that hinder collaborative information behavior in this context fell under five categories, technological, individual, team, educational structure and cultural barriers. Some of these triggers and barriers have identified in previous researches in different contexts.
Conclusion: the results of this study showed that Lack of time was strongest trigger of CIB in physicians (in fellowship and residency stages). Then complexity of information needs, lack of domain expertise, information scatter and lack of immediately accessible information were the triggers that identified in this study. Also barriers that identified in this context are so important. In order to promoting CIB in this context the barriers should be analysed and resolved.

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Background and Aim: Collaborative information seeking is an interaction among members of a group who purposefully try to access and share joint information. Although collaboration is a key component of information seeking behavior, but most of the studies in this area are focused on individual information seeking behavior and collaborative aspects are considered much less. As a result, there is a need for understanding conceptual features as well as supportive technical methods of information behavior in collaborative activities. Method: The present review article has studied concepts and theories of collaborative information behavior using library method. Results: In this research, firstly, the concept of collaboration is explained and differences with other concepts like communication, coordination and cooperation are explained. Moreover, the concept of collaborative information behavior and collaborative information seeking behavior are discussed from different viewpoints and suggestions are offered for future research. Conclusion: collaborative information behavior is one of the most important concepts in human information interaction studies and it can be known as dynamic activities in a group including searching, combining, publishing and producing information.

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Background and Aim: There seems to be a conceptual link between some theories of human information behavior. These links exist because some of these theories have been derived from same theories in similar fields or have a same approach in theorizing.
Method: In this paper 3 theories of information behavior (information poverty, information overload and social capital) have been discussed and compared.
Results: Chatman’s information poverty theory pays attention to the cultural/behavioural aspect of the phenomenon and clarifies that membership within a social group contributes to information poverty. Information overload describes the situation in which one feels anxious and stressed due to encountering to too much information. Social capital is rooted in social network analysis and explains how the social resources inside one’s network influence the success of achieving desired information. Both information poverty and information overload point out information avoidance, where there exists information but access to it is restricted. Social capital and information poverty both focus on the role of social structure in information seeking and the importance of trust in society.
Conclusion: Libraries can generate social capital by presenting some social programs to help users overcome their information overload and poverty.

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Background and Aim: The basic aim of the present study is to investigate users’ query reformulation behavior with regard to wholistic-analytic cognitive styles, search task type, and experience variables in using the Web. Method: This study is an applied research using survey method. A total of 321 search queries were submitted by 44 users. Data collection tools were Riding’s Cognitive Style Analysis test, Web experience questionnaire, and three search tasks. Results: Results indicated that analytic formulated more queries and longer than wholistic to complete search taks and hi-experienced users formulated more queries and shorter than low-experienced users in completing their tasks.  We identified five methods of query reformulation types: New, Add, Replace, Remove, Repeat. Strong correlations were observed between Add and Replace. Results indicated that there were significant different between query reformulation behavior of wholist and analytic and analytic users seemed to be better than their wholist peers in query reformulations. Also findings showed that the more complex tasks, the more number of search quries to complete tasks. The New and Add dominated amongst the query formulations while performing Web searching. Conclusion: Future HCI researchers and IS developers can utilize the study results to develop interactive and user-cantered search model, and to provide context-based query suggestions for users.  

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Background and Aim: Information seeking is interactive behavior of searcher with information systems and this active interaction occurs in a real environment known as background or context. This study investigated the factors influencing the formation of layers of context and their impact on the interaction of the user with search option dialoge in EBSCO database. Method: Data from 28 semi-structured interviews with graduate students and medical information librarians were collected and coded whith open, axial and selective methods using grounded theory approach. Results: Identified general catagories and central ideas ​​in this study include: features’ search, facility to display data: availability and usability of results, general features (personality and character) of the user, presenting unique features (offering more options in database pages). Conclusion: This research in line with previous ones and with regard to the underlying dimensions of context (place, person, or object), investigaed the need to understand factors for improvement of user’s interaction with the Web search. All dimensions of the user interactions with visual search option require understanding the context’s underlying factors. Identification of contextual factors affecting visual search improves users’ search strategy approaches.  

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Background and Aim: In studies of special groups’ information seeking behavior, there is not a complete understanding of pregnant women's information seeking process. The purpose is to gain a deeper understanding of health information seeking behavior of the pregnant women.
Method: This is an applied qualitative method using Grounded Theory approach. Data were collected through semi- structured interviews with 15 pregnant women who were selected from 5 women's hospitals in Tehran. Data was analyzed using three stages of: Open axial and selective coding- used in Grounded theory approach- and a model of pregnant women’s health information seeking behavior was extracted.
Results: five conceptual categories: information seeking motives, barriers, information seeking, information evaluation, and information sharing were the results of three stages of coding, expanded around the main idea of “pregnant women’s health information seeking behavior” to establish a model for this process. Based on the findings, pregnant women's most essential information needs were psychological needs, nutrition, health of mother and fetus, and the ways of childbirth. The most important information seeking barriers were lack of time for searching information, lack of ability in information evaluation, and the high level of difficulty of the books. Physicians were the first and the most important reference in information acquisition and important criteria for information evaluation.
Conclusion: Findings reveal the importance of information acquisition in pregnant women, effective intervention of information professionals in meeting information needs, removal of information seeking barriers, facilitating information seeking process and more attention to information centers seems necessary. Also, results could be applicable to various organizations for women’s health.

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Background and Aim: Pregnant women are the most active users of health information with regard to the growing use of the Internet as an important source of information. This research studies the information interactions of pregnant women in Ninisite forum, andis to create awareness of pregnant women. This site is the largest Persian-language site for women's issues, pregnancy and parenting.
Methods: This applied research uses qualitative content analysis and semiotic analysis techniques. Content analysis method was used to identify the topics of the exchanged messages. Semiotic method was used to explore the dimensions of trust between users. All messages in the two sections of before and during pregnancy in a 6-month period (from October to March 2013) were studied.
Results: Analyzing two forums related to before and during pregnancy showed that users talk about different aspects of life. Medical, sales, education, recreation, friendships and communing, religion and lifestyle and empathy were the main themes of discussions. Most common information needs of women are: infertility disorders, diagnosis and treatment, the symptoms and complications of pregnancy, the fetus disorders, the pregnancy and delivery and birth. Cognitive and affective dimensions were the main components of trust among users.
Conclusion: Results reveals the potential of forums for information exchange, therefore, applying forums for the dissemination of health information is recommended. It is also important that health officials control the quality of health information on the web.

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Background and Aim: this study aimed to explore the impact of objective complexity and Product of work task on user's interactive information searching behavior.

Method: The research population consisted of MSc students of Ferdowsi university of Mashhad enrolled in 2012-13 academic year. In 3 stages of sampling (random stratified, quota, and voluntary sampling), 30 cases were selected. Each of these cases searched 6 different types of simulated work tasks. Students’ Interactive Information searching behavior was measured by “loud thinking reports” and “log files”. Also, reliable questionnaire (Cronbach's alpha= 0.88) was applied to measure subjective complexity. Validity of tools was verified through Faculties of KIS at Ferdowsi university of Mashhad.

Results: By increasing level of objective complexity, users view more databases, search engines and web OPACs. Also they use more queries and select resources, visit and analyze more results and spend more time during search process. Totally, they feel less satisfaction and success. It was also found that most participants spend more time to search IR systems related to tasks including intellectual product. Also, they iterate queries, use more search facilities, view, analyze and select more search results and resources. At the end, in spite of more interaction, satisfaction and perception of search success were reported not favorable.

Conclusion: It is necessary to pay attention to work task characteristics in designing interactive and personalized IR systems. So, recommendations raised from this study are appropriate to improve and develop Interactive IR systems.

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Background and Aim: The need for cognition to the extent of involvement of the individual in intellectual activities, to assess individual differences in motivation for information processing, individual differences in the tendency of people to engage in and enjoy effortful thinking and, finally, refers to the processing of sound messages. The purpose of this study was to investigate the effect of need for cognition on students' collaborative information behavior.

Method: This study is applied research .Among 340 students graduate from the Faculty of Psychology and Educational Sciences in Allameh Tabatabai University, 181 students were selected randomly and measures need to recognize the information behavior participatory out the questionnaires.

Results: The research findings indicate the need to recognize significant differences by gender and field of study participants were women. Students seeking a partnership relationship between need for cognition and behavior were observed. Information seeking behavior in terms of the need to know their students significant difference was found and thus the need to know the information seeking behavior of effective student participation.

Conclusion: the need for cognition is effective on Students’ collaborative information behavior (CIB).

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Background and Aim: Considering the increasing number of users who interact with online social networks, it can be inferred that these networks have become an essential part of users' lives and play different roles in their everyday life. Therefore, the present study aims to explore the role of these networks in users' everyday-life information seeking.

Method: This research is an applied research with qualitative approach and it was conducted using thematic analysis method. This method includes a semi - structured interview with active users of online social networks.

Results: Results indicate that online social networks play different roles in the users' lives, such as entertainment, education, communication and interactions; accompanied by, news, favorite contents, and up-to-date information; but, these networks face some challenges that affect information seeking behavior of users which compels users to utilize active information seeking.

Conclusion: Richer social capital and diversity of users in an individual's social network leads to the access to more qualitative information which in turn increases the probability of finding the required information and achieving the expected results with the least effort.

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Background and Aim: These days, Internet and online databases play a significant role in peoples’ information-seeking behavior, especially for postgraduate students. The kind of behavior seen on the part of those students who get help from online databases to write their theses might be completely different from those who search library sources to get the needed information. This study investigates the information-seeking behavior of postgraduate students of Kharazmi University who are writing their theses.

Method: This study used both qualitative and quantitative methods of data collection. Quantitative data were gathered using an information-seeking behavior questionnaire, which was then, analyzed using statistical analysis (T-Test and Friedman-Test). Content analysis and semi-structured interviews were used to analyze qualitative data. The participants were 100 students including 50 male and 50 female students.

Results: Results of analyzing the T-Test for male and female groups showed that there is not any significant difference of girls' and boys' information-seeking behavior. Results of analyzing the Friedman-Test however showed difference in average ratings of information-seeking behavior dimensions. With regard to results obtained from this analysis: pre-existing knowledge confirmation, relevancy judgments, bringing up new thoughts, time and effort for searching information contain maximum to minimum rates in a respective manner. Results of the qualitative data also showed that: most of the students’ problems lie in: seeking for and using the collaborative behavior and collaborative searching, difficulty in finding the related information, language limitations, diversity of goals, limitations the forms of the sources, unfamiliarity with the specific sources, lack of information literacy, and spending so much time to search.

Conclusion: Findings obtained in this study showed that postgraduate students do not have the skills and knowledge needed for using online data. This also indicates their deficiency and lack of information seeking and information literacy skills. So, recognizing the obstacles on the way of knowing and using these online databases and training students for purposeful searching seem to be essential.

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Background and Aim: This study attempted to investigate the information-seeking process of Shahid Chamran University postgraduate students, and how they use various information sources. The research also investigated he role of demographic characteristics in students' information-seeking process, as well as the problems and barriers they encounter in the process.

Method: The population of the study consisted of 5000 postgraduate students among whom 298 students were randomly selected through classified ratio sampling method. A researcher-made questionnaire was developed and after measuring its validity and reliability, distributed among the sample in person. To analyze the data, descriptive statistics as well as inferential statistics including Friedman Rank Test and MANOVA were applied.

Results: The results show that students were statistically different in some variables. On average, students use the Internet 25.11 hours per week. They also prefer to use electronic, print, and human information sources, respectively, both to meet their information needs and to update their information. Students believe that information and communication technologies have reduced their visits to libraries. Students seek help from librarians primarily to locate books and other documents and to search for information. Students encounter a range of problems and barriers in their information-seeking process; the most important being the scattered information. Females face more problems than males. While students refer to specialists to meet their information needs at the first stage, they refer to their classmates and friends at the first stage to update their information.

Conclusion: Despite the effects of new technologies on students’ presence in academic libraries, all types of information resources are still consulted by them. Various purposes for information-seeking determine the information resource being consulted, and students consider their information needs as well as the context in which they seek information, when decide to choose the information resources

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Background and Aim: The aim of this study was to explore the article reading behavior of faculty members working for state-run universities.

Method: This survey study used an online questionnaire for data collection. The research population consisted of all the faculty members in the fields of Electronic Engineering, Chemical Engineering, Mechanical Engineering, Physic, Chemistry and Mathematics, Management, Psychology and Social Science. Email addresses of respondents were obtained from their universities’ websites and the invitation emails were sent to them with the link of the online questionnaire.

Results: The results showed that respondents used international electronic journals the most and print copy of Persian journals the least. They tried to keep up-to-date with the latest developments of their field. The last article read by 80% of them belonged to 2014 or 1393. In terms of the number of articles read, there was no significant difference between different subjects. There was correlation between the number of article published and the number of articles read by faculty members. Majority of respondents used web searching to find out about the articles.

Conclusion: Faculty members were happy with the transition of journals to electronic format. They try to increase their visibility internationally. There are disciplinary differences in reading behavior

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Background and Aim: The aim of this article is to revise the methodological status of some of the most prominent studies and models in the field of Information Seeking Behavior in order to provide Iranian researchers with a brief comparative perception of the field.

Method: A literature review approach is applied to identify the research methods and historical origins of each study related to the realm of ISB.

Results: Research studies suggest that Iranian researchers - in their information seeking endeavors - have been unaware of the methodological tradition of the most prominent studies in this capacity, which are mainly based on the principle of methodological diversity and most of time have been imitating the methodological approach of other researchers in a stereotyped manner.

Conclusion: By deliberating the books written on the subject of study and research methodologies across a wide range of scientific disciplines, one can in a deductive manner, grasp a list of scientific methods in the form of independent researches to test the extent of their capabilities.  The main Key to current problems is methodological diversity

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Background and Aim: paying attention to users information needs will increase usability of information systems. Identifying user’s information needs in various phases of information system development will increase number of its users. One of the important information systems in research landscape is current research information system known as CRIS. CRISs provide integrated access to research information for researchers in organizational or national level. Two main elements of every CRIS are its data model and tools for managing research information. CERIF data model is a standard data model proposed for CRISs. Therefore, this research main goal is customizing this data model based on Iranian researchers information needs.

Method: this research was conducted using systematic review of existing research publications including:  papers, thesis and project reports on information needs of researchers.  Systematic review in this research includes six steps and 160 research documents, including 110 thesis, 46 journal papers, and 4 research project reports.

Results: related research documents are analyzed in terms of bibliometric and content aspects. Regarding bibliometric analyzing results, the findings confirmed the results of past studies completed on this subject. The results of content analyze includes different tasks and information resources that Iranian researchers are engaged with them. These results finally are presented in the form of entities and metadata elements existed in CERIF structure.

Conclusion: Generally according to results of this paper it can be said that Iranian researchers need mainly current information on formal research results including books, papers, journals etc.

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Background and Aim: The intellectual structure of knowledge and its research front can be identified by co-word analysis. This research attempts to reveal the intellectual structure of knowledge in information behavior inquiries, via co-word, network analysis, and science visualization tools.

Methods: Bibliometric methodology and social network analysis are used. Population comprises 2146 records in the field of Information Behavior during 2006-2014, which had been retrieved from Web of Science.

Results: finding indicate that “Information Retrieval” is the most frequent keyword in the Information Behavior inquiries. Also, “Information Needs and Information Behavior” are the most frequent co-occurred keywords. Use of hierarchical cluster analysis by Ward method led to the creation of 11 topical clusters in Information Behavior, including among others: “User Studies,”  “Health Information Behavior,” and “Social Networks.”

Conclusions: The results indicated that the co-word analysis can be well uncover the intellectual structure of scientific disciplines. The results of the strategic diagram showed that “health information behavior”, “user studies”, “social networks”, and “relevance in information retrieval” are among well-matured and central clusters with pivotal role. Moreover, four clusters, including “information resources”, “Web search”, “information retrieval”, and “information management” are among emerging or declining clusters. Finally, although the “interface and information technology” cluster is in the central part, but it is underdeveloped. Due to the frequency of keywords on the one hand, and clusters obtained on the other hand, it seems to be a close relationship between information behavior and health studies. Therefore, it seem that many of information behavior studies have been conducted in health and medical communities

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Background and Aim: Gaining appropriate information service primarily depends on the information needs and users' information seeking conducts. Students' mental health requires gratification in their information needs. Present study makes an attempt to investigate the information conduct of student clienteles at counseling center.

Method: Current study employs a quantitative descriptive method.  The population of the current study is composed of  all student clienteles at Kharazmi University counseling center. Available sampling method was used. Researcher's made questionnaire was applied for collecting the data and questionnaires were distributed amongst 145 student clienteles.

Results: Findings identified students: information needs, motivation for searching information, required information sources for searching students mental health, first source of reference to counseling centers, and  assessment and viewpoints on the quality of services at counseling centers.

Conclusion: the findings of this study confirms the vital role of investigating the information seeking behavior of students coming to counseling centers as a suitable source for identifying  students mental health which could lead to better planning and services in counseling centers.

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Background and Aim: Nowadays, Internet is known as an attractive source of health information to manage individual's health.  Given the importance of it, this study examined the role of Internet in health information seeking behavior among young people in Shiraz.
     Method: This research was a survey which target population were youth Internet users in the city of Shiraz.  A sample of 400 were randomly selected using, multi-stage cluster sampling. Data were collected by a questionnaire.
     Results: Most of respondents used the Internet to search health information. Young women were more likely to seek online health information than young men. As well as level of education, the experience and self-efficacy to search the Internet, showed a significant correlation with searching OHI, too. The main goal of respondents to search OHI was to understand their health condition or disease, better understanding of health information provided by physicians and self-medication. The results also showed that respondents have positive attitude towards health information retrieved via the Internet.

     Conclusion: There is a high demand of OHI among young people to manage personal health. Undoubtedly, foresight and planning to improve the quality of OHI, efforts to create a reliable health information database and public education to care about assessing the quality of OHI can herald the development of individual health and consequently the health of our community.