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Showing 11 results for Kian

Zahra Salehnejad, Mohammad Javad Hashemzadeh, Mohammad Reza Kiani,
Volume 2, Issue 2 (9-2015)
Abstract

Background and Aim: Personal Information Management (PIM) process consists of four activities; acquisition, organization, maintenance and retrieval. Obviously this process is due to human limitations and expanding scope of personal space of information which has become an exhausting and difficult process. Use of technology and tools related to PIM could facilitate this procedure.

This survey study aims to investigate PIM behavior and its four activities among graduate students in the University of Birjand and was performed on the basis of digital environment.

Method: Population of this study was all graduate students at the University of Birjand in the 2013-2014 academic year. Self assessment questionnaire was used to collect information.

Results and Conclusion: The results show that the overall PIM and all four activities among graduate students at the University of Birjand were less than estimated desired rate and there were significant differences between PIM in various course studies, also among master's and doctoral students. Computer and laptop was most used tools for storage of personal collection, the most widely used method for organizing based on content and finally the most common method for retrieval of information was based on the explanatory notes.

Originality: personal information management filed is a relatively new area of research and yet little research was performed in PIM area in Iran. Meanwhile the studies perform, have less focused on the behavioral aspects of PIM and have been more observing PIM tools and affecting factors


Mansour Torkiantabar, Sedigheh Mohammad Esmaeil, Fatemeh Nooshinfard,
Volume 3, Issue 3 (12-2016)
Abstract

Background and Aim: this research was performed to investigate factors affecting the commercialization of research results in knowledge-based companies using a descriptive survey.

Method: this was a descriptive survey and since it defines the relations between variables, it is correlational. To collect the required research data, a researcher-made questionnaire was used. This questionnaire includes 39 questions in 8 dimensions (individual, organizational, environmental-organizational, cultural-social, legal, economic, political and industrial factors) and 5 questions related to commercialization. The statistical population of this research includes 970 of the CEOs of knowledge-based companies based in the Science and Technology parks of six major cities of Iran and the sample size was determined to be 275 based on Cochran's formula. Data analysis was performed using the SPSS-20 and Amos-20 software.

Results: the results from this research showed that all the 8 factors significantly predict success in the commercialization of research results; but the results from the simultaneous investigation of the role of predictive variables in the commercialization of research results showed that the following items have the most significant roles in the commercialization of research results: legal (β=056, p<0.05), industrial (β=0.28, p<0.05), organizational (β=0.23, p<0.05), individual (β=0.13, p<0.05), and economic (β=0.12, p<0.05). 

Conclusion: based on the results, in order to invest in the development of the infrastructures of the commercialization of research results, the greatest amount of focus must be placed on legal, industrial, organizational and ultimately economic factors respectively because the development and revision of these factors will indirectly affect the other factors.


Miss Narges Obaidi, Dr Mohammadreza Kiani, Dr Mohammadali Rostaminejad,
Volume 3, Issue 3 (12-2016)
Abstract

Background and Aim: The aim of this study was validation of questionnaire of psycho - social aspects (PSA) of phone-based social networks' (MSN) use.

Methods: This descriptive survey used a researcher-made questionnaire on a sample of post graduate students of University of Birjand and Persian Gulf University (348 participants).

Results: For questionnaire’s validity, the experts’ opinions and factor analysis were used, and Cronbach's alpha was used for questionnaire’s reliability (0.87). Finally, According to the results of the initial test, compensation and socialization, and self-presentation and virtual self were combined to form 4 factors of "information behavior", "addiction", "socialization and compensation" and "self- presentation and virtual self" as final questionnaire’s factors. After removing items that had no suitable loading on any factors and also with no theoretical and logical justifications, out of 47 items 35 remained.


Siavash Salavatian, Kianoosh Karimi,
Volume 4, Issue 3 (12-2017)
Abstract

Background and Aim: Islamic Republic of Iran Broadcasting (IRIB), as the only local pervasive broadcasting service in Iran, has faced with serious challenges by the advent of new technologies and changes in media communication models in recent years. For this purpose, IRIB is going to lunch the IPTV in order to achieve the new media technologies and keep its situation in the media consumption baskets of Iranian families. However, employing a scientific method is needed to guarantee success due to the high costs of this work.. Therefore, with regard to a research vacuum  in this field, this study aimed to recognise the capabilities of Gamification to increase audience engagement in IPTV.
Methods: the preset study first tried to recognise the IPTV services with the highest gamification capability using three consecutive research methods including documentary studies, Delphi (in three consecutive rounds) and interviews. Then, capabilities of Gamification with the highest ability to gamify those services and practical examples of how to gamify these services were presented.
Results: In result of documentary and delphi (three consecutive rounds) studies, 12 IPTV services with gamification capability and 13 gamification capabilities with integrated ability with those services were selected by experts who were involved in study of community surveyed. Finally, in order to being more tangible, profound interviews were made with gamification experts and practical examples of integrated Gamification Capabilities with the IPTV services presented.
Conclusion:Th implementation of gamification technology in Iran’s IPTV media can act as a incentive technology in order to attract, engage and hold the audiences. It is also able to change Iran’s IPTV media as an affordable media with reference to its high launching costs. This technology can also be a tool to guarantee success of this media among media competitive environment.
Mansour Torkiantabar, Zahra Arzani,
Volume 6, Issue 1 (4-2019)
Abstract

Background and Aim: This study aimed to evaluate cognitive skills, composition and use of information among graduate students of Islamic Azad University Doruod Branch.
Methods: The research is descriptive. The study sample included 1105 persons of Doruod Islamic Azad University graduate students, which is based on the sample of 286 subjects were selected. To gather data for these study questionnaires were used. The questionnaires were distributed and 276 questionnaires were received that the number of Inventory data extraction and analysis using statistical software was SPSS20. Descriptive statistics of mean and standard deviation and inferential statistics t test was used.
Results: The results showed that the cognitive, composition and use of information among graduate students of Islamic Azad University Doruod higher than average.
Conclusion: The results of this study and other research related to information literacy of students  It can be concluded that universities and higher education institutions should pay special attention to students' information literacy and provide grounds for its upgrade.
Mr Mahmoud Pouyanfar, Dr Mohammad Reza Kiani, Dr Mohammad Javad Hashemzadeh,
Volume 7, Issue 2 (12-2020)
Abstract

Purpose: Today, social networks and smart phones have become very popular. One of the interesting topics in the field of information science and cognition is the study of users' information behavior in mobile-based social networks. In this area, this study examines the role of psychological variables: communication Apprehension, Expression of the True Self, and Fear of Negative Evaluation in Instagram and Selfie use. The main purpose of this study was to investigate the role of communication Apprehension, Expression of the True Self, and Fear of Negative Evaluation in Instagram and Selfie use from the perspective of undergraduate students of Birjand University.
Methodology: This correlational study used 4 questionnaires "Communication Apprehension" (McCroskey, 1982), "Fear of Negative Evaluation" (Leary, 1983), " Instagram Use " (Lazebna, 2015) and "Taking a selfie" (Lazebna, 2015) (online) in a random sample of undergraduate students at the University of Birjand (357 participants).
Findings: Communication Apprehension and selfie use were significantly higher in women than in men. However,  there was no significant differences shown for  the other variables.  Instagram usage was above average and sending  and edited selfies were below average. The increase of most of the psychological variables investigated also showed the increase of use of Instagram, selfies and edited selfies. Also, with the increase of communication apprehension, the fear of  negative evaluation increased.
Conclusion: Review of the literature revealed that  there wasn’t any interest in the field of  knowledge and information science for the topic at the national level. Although, there were limited studies presented in the international arena.
Mansour Torkiantabar,
Volume 10, Issue 1 (6-2023)
Abstract

Purpose: This study was conducted to evaluate the organizational learning process of university library librarians based on the Marquardt model.
Methodology: This research is applied in terms of purpose and descriptive-survey method. The statistical population includes 552 librarians at the libraries of the Islamic Azad University. The sample size was estimated to be 227 people using the Krejcie Morgan table. To collect the required data for the research, a researcher-made questionnaire was used to assess the five components of learning organization based on the Marquardt model (learning dynamics, organizational transformation, empowerment of individuals, knowledge management, and application of technology). The collected data were analyzed using SPSS26 statistical software and statistical formulas of Kolmogorov-Smirnov, Cronbach's alpha, and t-test.
Findings: The results showed that organizational learning in the libraries of Islamic Azad University has a favorable situation and this situation for all five components (learning dynamics, organizational change, empowerment, knowledge management, and technology application) Was also approved.
Conclusion: Although the results of this study indicate the favorable situation of organizational learning in the libraries of Islamic Azad University, the continuation of this type of learning due to the many changes and developments that we see in the world today for all organizations, especially types Libraries are a basic necessity.

 

Mahmoud Pouyanfar, Dr Mohammadreza Kiani, Dr Mohammadjavad Hashemzadeh,
Volume 10, Issue 1 (6-2023)
Abstract

purpose: The main purpose of this study is to investigate the role of the Expression of the True Self in the use of Instagram and selfies.
Methodology: This correlational study used 4 questionnaires "Communication Apprehension", "Authenticity Inventory Scales", "Instagram Use" and "Taking a Selfie" (online) in a random sample of undergraduate students at the University of Birjand (357 participants).
Findings: Communication Apprehension and selfie use were higher in women than men, but the age of the participants had no role in the variables. Instagram Use was above average and sending selfies and edited selfies was below average. With the increase of most of the studied psychological variables, the use of Instagram, selfies, and edited selfies increased. However, with the increase in communication Apprehension, the Expression of the True Self on Instagram decreased.
Conclusion: In our study population, most people have a greater tendency to introvert and do not want to show themselves. Using Instagram may help reduce communication fears. People with high communication phobia experience more fear or anxiety in their relationships than others, so these people are more likely to avoid experiencing fear or anxiety in their relationships with others. Expression of the True Self in selfies is directly related to one's characteristics, but the expression of the True Self on Instagram is not necessarily related to one's characteristics.
 

Fatemeh Salmani, Mohammad Reza Kiani, Mohammad Mohammad Akbari Booreng, Leila Talebzade Shoshtari,
Volume 10, Issue 2 (9-2023)
Abstract

Background and Purpose: Social media and psychological issues related to it, have attracted increasing attention nowadays and have been the subject of many studies in this field. Meanwhile, Instagram was studied in this research due to its many features and the special attention of young people to this platform. The purpose of this study was to investigate the role of body image in using Instagram.
Materials and methods: This correlation study was conducted in a sample of 375 students. Data were collected using “body image” and “use of Instagram” questionnaires.
Findings: According to the results, students used Instagram more than average. They were relatively satisfied with their body image. Also, the results showed that the higher the apparent dissatisfaction and functional interference of the respondents (as components of body image), the higher their use of Instagram.
Conclusion:  Due to the increasing popularity of social media, researchers have begun to investigate the possible consequences of this new media format on body image. There are some unique features of social media that distinguish them from traditional media and may help in understanding any effect they may have on body image: 1. Social media such as Instagram have their own users and are very popular among the younger generation. have; 2. People often present an idealized version of themselves on social media, uploading their most attractive images to their profile that can be edited and improved, and deleting any images they find unattractive; 3. Although social media contain images of a range of different types of people (eg, friends, family, strangers, celebrities), they are generally used to interact with peers.
Young people are influenced by three main sources: parents, peers, and media. As a major factor in socialization, parents have a strong influence on their children's body image, and this can be directly or indirectly related to body weight or appearance in general, for example through their comments. As children grow older and enter adolescence, peers play an increasingly important role in body image concerns, especially when intimacy is a necessary component of receiving approval from others. Adolescents learn from their peers what type of body image is associated with popularity and attractiveness. Finally, the media plays a determining role, as young people in the media are often portrayed as attractive and perfectly fit, which may lead to body image concerns among those exposed to them. Past research has shown that certain social media environments, such as Instagram, may be effective in creating feelings of inadequacy and comparing oneself to others in terms of body image.
Instagram contains a plethora of seemingly authentic images, many of which represent body ideals. Physical appearance actually plays an important role on Instagram, and studies have shown that teens and young adults experience distress, body dissatisfaction, and pressure to look perfect on social media. Since Instagram gives its users the opportunity to edit content before posting it on their profile, users tend to resort to behaviors such as image filtering.
Previous studies have emphasized the importance and extent of using social media, especially the Instagram social network, in the world and in Iran, and clearly confirmed the mutual effect of its use with psychological issues, including people's attitudes about their body image among the users of this network. It is important to note that most researches have focused on the role of using Instagram on psychological variables, but this research focused on the role of body image variable on the use of Instagram. Although two-way relationship is tested in correlation studies, the goal of the researchers in terms of predictor variables and criteria determines the direction of the analysis. Based on this, this research sought to determine the relationship between the body image of the studied community and the use of Instagram after examining the status of the variables of Instagram use and body image among the subjects under study (  University of Birjand students)?
Instagram is a visual program that has given its users the ability to send photos, videos, selfies, live broadcasts, and in addition has created the necessary interaction so that users can react to the stories and posts of their followers. The many features of this platform and its attractiveness for young people made the community under study of this research to show high statistics of using this media (based on the results of the first question). This issue can provide many opportunities for society's decision makers to use these capabilities in the service of raising the standards of today's social life. Therefore, domestic similar platforms should be strengthened so that they can replace it due to the filtering of this social media. However, due to the international nature of Instagram, it is unlikely that a suitable alternative will be found for it; Therefore, it is suggested to facilitate favorable conditions for students to use this media along with their awareness about its benefits and harms. Because filtering media that is very popular among young people will cause dissatisfaction and hidden and open social aggressions.
Data were collected using body image questionnaires (Littleton et al., 2005) and using Instagram (Lezbna, 2015). The body image questionnaire (Littleton et al., 2005) contains 19 items and uses a Likert scale (scored from 1 meaning never to 5 meaning always). The validity of this questionnaire using the correlation method with the self-report scale of body dysmorphic disorder was reported as 0.83 in the research of Littleton et al. (2005). Also, in a study conducted by Basak Nejad and Ghaffari (2006), the validity of this questionnaire was tested and confirmed using the correlation coefficient between this scale and the fear of negative evaluation of physical appearance (r=0.55). The reliability of the questionnaire in the research of Littleton et al. (2005) was evaluated by the internal consistency method and the Cronbach's alpha coefficient obtained was equal to 0.93. Cronbach's alpha coefficient of the first and second factors was 0.92 and 0.76, respectively, and the correlation coefficient between the two factors (1. apparent dissatisfaction and 2. functional interference) was 0.69. In the research of Rostagarinia and Ali Khademi (2022), the reliability of this questionnaire using Cronbach's alpha method was 0.86 for the entire questionnaire, 0.84 for the first subscale (apparent dissatisfaction) and 0.71 for the second subscale (functional interference). It is reported that it indicates acceptable reliability of the questionnaire. In the present study, Cronbach's alpha of the whole body image questionnaire was 0.88, the first component (appearance dissatisfaction) was 0.84, and the second component (functional interference) was 0.77.
The second questionnaire was the use of Instagram (Lezbna, 2015). This questionnaire contains 13 items and has been used in many personality and clinical research projects due to its high validity (Pouyanfar, 2019). In this research, the validity of this questionnaire was checked and confirmed using the content validity method (subject experts and professors). Lezbana (2015) reported the reliability of this questionnaire using Cronbach's alpha coefficient of 0.81 and Pouyanfar (2019) 0.83. In the current study, the Cronbach's alpha of the Instagram usage questionnaire was 0.81.
The statistical data analysis of this research was done using descriptive statistics (mean, standard deviation, tables and graphs) and inferential statistics (including regression tests, Pearson correlation coefficient and one-sample t-________________________________________________________________________
The Journal of Human Information Interaction is supported by Kharazmi University, Tehran, Iran.
This work is published under CC BY-NC-SA 3.0 license
The statistical data analysis of this research was done using descriptive statistics (mean, standard deviation, tables and graphs) and inferential statistics (including regression tests, Pearson correlation coefficient and one-sample t-test). The software used for statistical analysis was SPSS version 25. In addition, the normality of the data distribution was confirmed using the Kolomogrov-Smirnov test.
The results of the first question, which asked the students' use of the social network Instagram, were obtained in such a way that the sample T-Tech test showed that the students' use of Instagram, despite being filtered, with an average of 43.53 at the level of 0.01, is significantly higher than The average was 39. The findings showed that most of the respondents (138 people) have been using Instagram for more than 4 years, the respondents spend between 1 and 2 hours on Instagram, the number of posts they share on this platform is less than 10 posts, and according to the results, although They post pictures on Instagram once a month. The respondents checked Instagram sometimes and agreed that they devoted a part of their daily schedule to Instagram and that Instagram was a part of the respondents' daily activities; So that they used Instagram in their free time, at work or class, etc. In the end, the respondents believed that they should be present on Instagram all day and if they are not present, their communication is cut off.
McCormick (2018) believes that Instagram is a social network platform, and the adoption of this program by many users and the use of new technologies in different fields increase the value of this program day by day, and the reason that makes it more attractive to advertisers is the young audience of this program. . According to the latest statistics of the Statista website, users aged 25 to 34 are the largest age group of Instagram users worldwide, followed by people aged 18 to 24, and in the meantime, India is at the top of the list of Instagram users with 201 million Instagram users. . Bolton et al. (2013) concluded that young consumers are a technologically savvy and visually advanced generation, and their adaptability to using technology eases many issues because they are born with the introduction of technology. Starcevich and Konjikoshi (2018) also believe that the young generation has the most participation in social media when compared to previous generations. Other researches inside and outside the country such as Poyanfar (2019); Borbor and Tajik Ismaili (1401); Brati and Atrian (1400); Kapenter et al. (2020); Huang and Chu (2018) have obtained results consistent with the results of this research.
The results of the second question, how do the students perceive their body image? It showed that the students' opinion about the negative image of their own body was significantly lower than the average, in other words, they did not have a very unfavorable image of their appearance. Also, the respondents were rarely dissatisfied with some parts of their appearance, sometimes they spend considerable time in the mirror, they never feel that the people around them have a negative opinion about them, if they are dissatisfied with their appearance, they still participate in social activities, use cosmetics to improve their appearance. They rarely seek approval from others about their appearance, they are not afraid of others finding fault with their appearance, and they do not avoid looking in the mirror. The results of the T-Tech exam of the sample of students regarding their body image with two research components (appearance dissatisfaction and functional interference) are reported with an average level. The results show that the status of students regarding their body image with an average of 41.78 at the level of 0.01 is significantly lower than the average of 57. Also, the state of apparent dissatisfaction of students with an average of 20.93 and functional interference with an average of 20.85 is significant at the level of 0.01 and below the average; Therefore, the students had a relatively positive image of their body. Mohad et al. (2013) in their research, consistent with the current research, concluded that 85% of the respondents are more than average satisfied with their body. In the case of those who had an unfavorable body image, this dissatisfaction with appearance increased the desire to wear makeup. Also, interference in a person's social performance increases both the desire and the practice of makeup. Khodaparast et al. (2019) obtained the average of body image components and compared it with the average, and concluded that the sample people have a positive and favorable view of their body image. Contrary to the present study, Wood-Barkalow et al. (2010) concluded that 12 of the respondents were not satisfied with their body image. It seems that the type of subjects of this study did not have an effect on obtaining these results. Students in an active and rich environment usually receive positive feedback from their friends, and at a young age, due to physical health and vitality, a person's attitude towards his body is more positive than at an older age.
In the research hypothesis, students' body image predicts their use of Instagram. The results were such that in this hypothesis, the components of body image including appearance dissatisfaction and functional interference were considered as predictor variables and Instagram use as criterion variable. The results of the variable correlation test (as a regression assumption) showed that there is a significant relationship between body image and both of its components, i.e., appearance dissatisfaction and functional interference (as a predictor variable) and using Instagram (as a criterion variable) at the level of 0.05. Appearance dissatisfaction and functional interference were the variables entered in the regression equation at the same time, and both variables remained in the model. Chua and Chang's (2016) research showed that people's feedback from peers and society has a significant effect on the dissemination of photos published on Instagram, and functional interference is a predictor of Instagram use. Verastro et al. (2020) conducted a study, and the results showed that people who felt more anxious and uncomfortable about their body image and had more pressure to comply with social media standards were people who edited their pictures and then posted them online. upload, internalize the beauty stereotype suggested by Instagram and use Instagram more. Pedalino and Camrini (2022) obtained results consistent with this research, which was associated with lower levels of body satisfaction in the target population due to the social comparison process of ideal body images shared on the Instagram platform.
Fardouli et al. (2022) used the multiple regression method in their research and the result of their research was also consistent with the present research. Also, Cowles et al. (2023) concluded that participants who spent more time on Instagram had higher levels of body dissatisfaction and more comparisons of physical appearance. In their research, Sohrabzadeh et al. (2018) concluded that there is a significant and direct relationship between body image and the use of Instagram with a correlation coefficient (0.236) and a significance level (0.0001). In addition, Sadeghzadeh et al. (2018) reported in their study that dissatisfaction with body image has a significant and positive relationship with the amount of use of Instagram (r = 0.64, p<0.01).
 

- Khadije Akar, - Mohammad Reza Kiani, - Mahmood Sangari,
Volume 11, Issue 2 (9-2024)
Abstract

Introduction
Online social networks are new and innovative media that have made changes in the social, cultural, economic and political structures of societies. These networks have not only changed the rules and regulations governing communication and interaction between humans, but also our thinking and attitude towards ourselves, others and the world. With the rapid development of technology, online social networks have become very popular in the current decade.
With the development of virtual space and the use of social networks, privacy is at risk more than ever, and in the meantime, social networks have a privileged status in terms of obtaining, collecting and using personal information. There are several security and privacy issues related to shared user information, especially when a user uploads personal content such as photos, videos, and audio files.

Methods and Materoal
This descriptive survey used a Researcher-made questionnaire on a sample of students of University of Birjand (375 participants). For questionnaire’s validity, the experts’ opinions was used, and Cronbach's alpha was used for questionnaire’s reliability (0.876).
Resultss and Discussion
The increasing daily use of online social networks around the world leads to more problems regarding the security and privacy behavior of users in this attractive environment. While users can enjoy many benefits by using the service, at the same time they have many concerns about the privacy of their information. Despite privacy concerns, users continue to use these platforms and continue to share or self-disclose more personal information. Now, in order to deal with these threats, it is necessary to know what factors affect the security and privacy in social networks. According to many researches that have been conducted in this field, there are many factors that influence, but the factors that the current research focused on (after examining the level of awareness and importance of users to the two categories of security and privacy), two factors are individual factors and social engineering. was Individual factors being the factors that caused users to fail to use private settings, and social engineering was actually the abuse of trust or the deception of human agents to access confidential information and then abuse this information.
The results showed that although the respondents attached great importance to topics related to security and privacy, they admitted that they were less aware of many of these topics than expected. The results of the next questions showed that the behaviors related to individual factors were less than expected among the respondents, while the behaviors related to social engineering were within the expected range and even beyond. Examining the demographic variables showed that women received a higher score than men in all the investigated variables. Also, the scores of undergraduate students from two levels higher than theirs were higher in all variables.

Conclusion
In today's interconnected world, many relationships and interactions with others are virtual and they have provided easy conditions for exchanging information, news, events with the ability to comment and share information with a wide audience and even create content. Therefore, social media has attracted more and more attention. This volume of information exchange has put the security and privacy of users in social networks at risk. To deal with these threats, users must know what factors affect security and privacy. Among the broad factors that have been mentioned in previous studies, the most important factors have been discussed in the current research, which can be called individual factors and social engineering. Now, considering the need to clarify the issue, in this research, the role of individual factors and social engineering in the behaviors related to the security and privacy of users in social networks has been discussed.
The results of the questions confirmed that students, as active members of the society, are not as aware of issues related to security and privacy as they should be, and the percentage of this awareness was less than expected, but contrary to their relatively low awareness, fortunately, security and privacy are very important. They were private in social networks. Although it was expected that students, as an informed and cultured segment of the academic community, would have acceptable knowledge in the field of security and privacy, but unfortunately, the result of the present study was the opposite, and this is an alarm for all university and government officials who think about education and to inform the students.
On the other hand, it is true that students attach great importance to their security and privacy in social networks, but certainly to realize this issue and actually its prerequisite, to be familiar with the rules of the privacy policy and how to make security and privacy settings. It is that until this important thing is not done correctly, the issue of giving importance to security and privacy cannot be given proper attention, even though this issue is important for students
Niusha Bagheri, Margan Kian, Masoud Gramipour, Vaghar Ali Ali Azimi, Youssef Mahdavi Nesab,
Volume 11, Issue 3 (12-2024)
Abstract

Purpose: Institutions such as virtual classes, schools, and universities are essential tools for enhancing academic skills. This study aims to investigate the effectiveness of Kharazmi University's e-learning program by applying the HELAM conceptual model as a framework for evaluation.
Research method: This study employed a survey research design. The target population consisted of graduate students at Kharazmi University, from which a random sample of 536 postgraduate students was selected using stratified random sampling method. A researcher-made questionnaire, based on the HELAM model and supplemented with an "overall satisfaction" factor, was used to collect data. The questionnaire was refined and translated using specialized texts and relevant research literature. Data analysis was conducted using various statistical tests, including one-sample t test and one-way analysis of variance (ANOVA) in SPSS software, as well as confirmatory factor analysis in R software.
Findings: The findings revealed that Kharazmi University's e-learning program, as evaluated using the HELAM conceptual model, exceeded the societal average in all seven dimensions with a high degree of confidence (>99%). Notably, the support issues dimension stood out as significantly different from the others. The dimensions of content quality and service quality were found to be closely related, yet distinct from the other subscales. Finally, the dimensions of system quality, professors' attitude, overall satisfaction, and student attitude had the lowest average rankings
Conclusion: To further enhance the e-learning program, the managers and experts at Kharazmi University's Information and Communication Technology Center should focus on improving the system quality, professors' attitude, overall satisfaction, and student attitude dimensions. By doing so, they can elevate the performance of these areas to match the already strong support issues dimension, ultimately leading to a more comprehensive and effective e-learning experience.
 

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